MTN scraps roaming charges across five countries
The MTN Group has introduced borderless and tariff-free roaming services across five of its operations: Botswana, Rwanda, Swaziland, Uganda, and Zambia.
A statement from the company said the service applied to both pre-paid and contract customers. In addition to the tariff-free roaming, MTN's roaming pre-paid customers would also be able to top-up their pre-paid phones with locally purchased airtime cards.
The statement quoted the group's chief marketing officer, Serame Tuakobong as saying: "We realise our customers sometimes do not want to roam or even receive incoming calls due to the costs associated with doing so - now, with free incoming calls on offer, MTN is empowering our customers to roam with ease."
But an official of MTN Ghana has told newsmen of GB&F that there are no plans as yet to implement seamless and tariff-free roaming for customers in Ghana and other countries within the MTN Western and Central Africa (WECA) region.
This means MTN Ghana roaming post-paid and pre-paid customers will continue to pay US$1 per minute as roaming charges for making and or receiving calls while outside the country.
MTN is the second operator to offer seamless roaming services after Airtel, then Zain, pioneered the concept among its African subsidiaries before being sold to the latter.